ph696 Privacy Policy

ph696 (accessible at ph696.club) is the data controller responsible for the personal data of Members collected and processed through the ph696 online gaming platform. As data controller, ph696 determines the purposes for which, and the manner in which, your personal data is processed.

ph696 operates as an online gaming platform serving the Philippines market, providing casino games, live dealer tables, sports betting, bingo, and related services. ph696 complies with the Philippines Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and the issuances of the National Privacy Commission (NPC).

This Privacy Policy applies to all personal data collected from Members and prospective Members through the ph696 Platform, whether via the website, mobile browser interface, customer support communications, or any other interaction with ph696 services.

ph696 collects only the personal data necessary to provide its services, meet legal and regulatory obligations, and maintain platform security. The categories of personal data ph696 collects are outlined below:

ph696 does not collect sensitive personal information as defined under the Data Privacy Act (such as health information, political opinions, or religious beliefs) except where legally required — for example, problem gambling risk assessments conducted in the context of responsible gaming obligations.

ph696 collects personal data through the following means:

3.1 Directly from You

The majority of personal data ph696 holds is provided directly by you during account registration, KYC verification, payment transactions, customer support interactions, and when you voluntarily provide additional profile information. This includes your mobile number, name, and payment details provided during deposit and withdrawal processes.

3.2 Automatically Through Platform Use

When you access and use the ph696 Platform, certain technical and behavioral data is collected automatically through server logs, cookies, and similar technologies. This includes your IP address, device information, browser type, pages visited, and the duration and sequence of your gaming sessions. This data is used primarily for platform security, fraud detection, and service improvement.

3.3 From Third-Party Service Providers

ph696 may receive certain data from trusted third-party service providers in the course of providing services to you, including:

• Payment processors (GCash, PayMaya, BPI, BDO, Metrobank, UnionBank) — transaction confirmation and payment status information.
• Identity verification providers — verification results and document authenticity assessments during KYC processes.
• Fraud prevention services — risk scoring and device fingerprinting data used to detect and prevent fraudulent activity.
• PAGCOR and regulatory databases — self-exclusion status and any PAGCOR-maintained lists that ph696 is required to check before accepting registration or wagers.

ph696 uses the personal data it collects for the following purposes:

• Account creation and management: To register your ph696 Account, verify your identity, and manage your account throughout its lifecycle.
• Service delivery: To provide access to ph696 games, process wagers, credit winnings to your wallet, and facilitate deposits and withdrawals through your chosen payment method.
• KYC and identity verification: To verify your age (minimum 21 years), identity, and source of funds in accordance with PAGCOR requirements and Philippine anti-money laundering law.
• Payment processing: To process your deposits and withdrawals via GCash, PayMaya, and other supported Philippine payment channels.
• Security and fraud prevention: To detect, investigate, and prevent fraudulent activity, money laundering, account takeover attempts, and other prohibited conduct on the ph696 Platform.
• Responsible gaming: To monitor gaming patterns and apply responsible gaming tools, including enforcing self-exclusion instructions and deposit limits activated by you.
• Customer support: To respond to your enquiries, resolve disputes, and provide technical assistance.
• Legal and regulatory compliance: To meet ph696's obligations under PAGCOR licensing conditions, the Anti-Money Laundering Act (Republic Act No. 9160, as amended), the Data Privacy Act, and other applicable Philippine law.
• Service improvement: To analyse platform usage patterns, improve user experience, and develop new features that better serve Filipino players.
• Communications: To send you account-related notifications (transaction confirmations, security alerts, responsible gaming reminders) and, where you have consented, promotional communications about ph696 offers and events.

ph696 processes your personal data under the following legal bases as recognised by the Philippines Data Privacy Act of 2012 and its Implementing Rules and Regulations:

ph696 does not sell your personal data. ph696 may share your data with the following categories of third parties only to the extent necessary to provide services, meet legal obligations, or protect the safety of the Platform:

6.1 Payment Service Providers

ph696 shares necessary transaction data with GCash, PayMaya, BPI, BDO, Metrobank, UnionBank, 7-Eleven, and Cebuana to process your deposits and withdrawals. These providers act as data processors under data processing agreements and are prohibited from using your data for any purpose other than processing your transactions.

6.2 Identity Verification and KYC Providers

ph696 shares identity documents and personal details with accredited third-party KYC service providers to verify your identity and age. These providers are contractually bound to handle your data securely and in accordance with the Data Privacy Act.

6.3 Game Content Providers

ph696 shares session data (anonymised or pseudonymised where possible) with game software providers such as JILI Games, PG Soft, Pragmatic Play, and others to enable game functionality and provide technical support. Personal data is not shared with game providers beyond what is technically necessary to deliver game services.

6.4 Regulatory and Law Enforcement Authorities

ph696 will disclose personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission, the Philippine National Police, or any other competent authority when required by law, regulatory directive, or court order. ph696 will not notify you of such disclosure where notification is prohibited by applicable law.

6.5 Professional Advisors

ph696 may share data with its lawyers, auditors, and compliance consultants on a confidential, need-to-know basis in connection with legal proceedings, regulatory enquiries, and compliance reviews.

ph696 retains personal data only for as long as necessary to fulfil the purposes for which it was collected, comply with legal and regulatory retention obligations, and resolve disputes. The following retention periods apply:

After the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be linked to an identifiable individual. Anonymised aggregate data may be retained indefinitely for statistical and business intelligence purposes.

ph696 implements comprehensive technical and organisational security measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include:

• Encryption in transit: All data transmitted between your device and ph696 servers is encrypted using TLS 1.3 / 256-bit SSL encryption.
• Encryption at rest: Sensitive data stored on ph696 servers — including identity documents and financial records — is encrypted using AES-256 encryption.
• Password security: Member passwords are stored as salted cryptographic hashes. ph696 staff cannot read your actual password.
• Access controls: Access to personal data is restricted to ph696 personnel who require it to perform their specific role. All staff with data access undergo regular privacy and security training.
• Intrusion detection: ph696's infrastructure is protected by automated intrusion detection and prevention systems that monitor for anomalous access patterns in real time.
• Two-factor authentication: ph696 offers OTP-based two-factor authentication to Members who wish to add an additional layer of Account security.
• Regular security audits: ph696's security posture is reviewed and tested regularly through internal audits and, periodically, independent external security assessments.
• Data breach response: ph696 maintains a documented personal data breach response procedure. In the event of a breach affecting Member data, ph696 will notify the NPC and affected Members within the timeframe required by the Data Privacy Act.

ph696 uses cookies and similar tracking technologies to provide essential platform functionality, enhance your experience, and gather analytics data. The categories of cookies ph696 uses are as follows:

9.1 Strictly Necessary Cookies

These cookies are essential for the ph696 Platform to function. They maintain your session state when you are logged in, remember your language and display preferences, and ensure security mechanisms operate correctly. These cookies cannot be disabled without breaking core Platform functionality.

9.2 Functional Cookies

Functional cookies remember your preferences — such as your preferred game lobby view, recently played games, and responsible gaming settings — to provide a more personalised experience each time you visit ph696.

9.3 Analytics Cookies

Analytics cookies collect anonymised information about how Members use the ph696 Platform — which pages are visited most, how long sessions last, and what technical errors occur. This data is used exclusively to improve Platform performance and user experience. Analytics data does not identify individual Members.

9.4 Managing Cookies

You can manage or delete cookies through your browser settings. Most browsers allow you to block all cookies or selectively block third-party cookies. Note that disabling strictly necessary cookies will impair or prevent your ability to use the ph696 Platform. For detailed guidance on cookie management, refer to your browser's help documentation.

Under the Philippines Data Privacy Act of 2012 and its Implementing Rules and Regulations, ph696 Members have the following rights with respect to their personal data:

• Right to be informed: The right to be told what personal data ph696 holds about you and how it is being used — which is the purpose of this Privacy Policy.
• Right of access: The right to request a copy of the personal data ph696 holds about you, together with information about how it is processed.
• Right to rectification: The right to request correction of inaccurate or incomplete personal data. You can update most of your account information directly in Account Settings; for data that requires manual correction, contact ph696 support.
• Right to erasure: The right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to overriding retention obligations under PAGCOR regulations and the Anti-Money Laundering Act.
• Right to object: The right to object to processing of your personal data for direct marketing purposes. You may withdraw consent to marketing communications at any time.
• Right to data portability: The right to receive your personal data in a structured, machine-readable format and to have it transmitted directly to another controller where technically feasible.
• Right to lodge a complaint: The right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data privacy rights have been violated.

The ph696 Platform is strictly intended for adults aged 21 years and above, in accordance with PAGCOR's minimum gambling age requirement. ph696 does not knowingly collect personal data from individuals under 21 years of age.

During the registration process, Members are required to confirm that they are at least 21 years old. ph696 further verifies age during KYC processes before processing any withdrawal request. Where ph696 discovers that an account has been registered by a person under 21 years of age, that account will be immediately suspended, all gaming activity voided, and any funds returned to the payment source, minus any applicable platform fees associated with the illegal account use.

ph696 encourages parents and guardians to use parental control software and to educate family members about age-restricted content. Protecting minors from gambling is a shared responsibility, and ph696 takes its part in that responsibility seriously.

ph696 may update this Privacy Policy from time to time to reflect changes in its data practices, applicable law, regulatory requirements, or Platform features. The effective date at the top of this document indicates when the current version took effect.

Where changes to this Privacy Policy are material — meaning they significantly affect your rights or ph696's processing activities — ph696 will notify registered Members by SMS to their registered Philippine mobile number and/or by a prominent notice on the ph696 Platform, at least seven (7) calendar days before the changes take effect.

Changes required by law or regulatory directive may take effect immediately without prior notice. In such cases, ph696 will update this Policy and notify Members as soon as reasonably practicable.

Your continued use of the ph696 Platform following the effective date of any revised Privacy Policy constitutes your acknowledgment of the changes. If you do not agree with the revised Policy, you should close your Account before the changes take effect.

For any questions, concerns, or requests relating to this Privacy Policy or ph696's handling of your personal data, please contact the ph696 Data Protection Officer through the following channels:

• Email: [email protected] — Subject line: "Data Privacy — DPO Enquiry." Please include your registered username and mobile number so that the DPO can locate and verify your account. This is the preferred channel for formal data subject requests.
• Live Chat: Available 24/7 on the ph696 Platform for general privacy enquiries. For formal data subject rights requests (access, deletion, rectification), written contact via email is preferred to create an auditable record.

ph696 aims to respond to all privacy-related enquiries within forty-eight (48) hours and to complete formal data subject rights requests within thirty (30) calendar days of receipt, in accordance with NPC guidelines.

ph696 is committed to resolving data privacy concerns promptly and transparently. The privacy and security of our Filipino Members' personal data is not a compliance afterthought — it is a core part of how ph696 operates as a responsible gaming platform.