ph696 Terms & Conditions

In these Terms and Conditions, the following terms shall have the meanings ascribed to them below unless the context clearly requires otherwise:

By accessing the ph696 Platform, creating an Account, or placing any wager or bet, you unconditionally accept and agree to be legally bound by these Terms and Conditions in their entirety, together with the ph696 Privacy Policy, Responsible Gaming Policy, and any specific game rules or promotional terms published on the Platform from time to time.

These Terms and Conditions constitute a legally binding agreement between you and ph696. By accepting these Terms, you also acknowledge that you have read and understood the ph696 Privacy Policy and Responsible Gaming Policy, both of which are incorporated herein by reference.

These Terms are provided in English. In the event of any inconsistency between the English version and any translated version, the English version shall prevail.

To register and use the ph696 Platform, you must satisfy all of the following eligibility requirements at all times:

1. Age: You must be at least twenty-one (21) years of age. This minimum age requirement is mandated by PAGCOR regulations governing online gaming in the Philippines. ph696 strictly prohibits access by minors.
2. Legal capacity: You must have full legal capacity to enter into a binding contract under Philippine law.
3. Jurisdiction: You must be accessing the Platform from a jurisdiction in which online gaming is lawful. ph696 is intended for use within the Philippines.
4. Not self-excluded: You must not be subject to a current self-exclusion or cooling-off period on the ph696 Platform or any other PAGCOR-regulated gaming platform.
5. Not a restricted person: You must not be an employee, contractor, director, officer, or immediate family member of ph696 or any affiliated company involved in operating the Platform.
6. Not on prohibited lists: You must not appear on any governmental, regulatory, or law enforcement list that would prohibit you from engaging in gaming activities.

ph696 reserves the right to refuse registration or to close any Account at its sole discretion where eligibility cannot be confirmed to ph696's reasonable satisfaction.

4.1 Registration

To access ph696's real-money gaming services, you must register a Member Account. During registration, you are required to provide accurate, current, and complete information, including a valid Philippine mobile number. You agree to promptly update your account information if any details change.

4.2 One Account Per Person

Each individual is permitted to maintain only one (1) ph696 Account. Operating multiple accounts — whether under your own name, a pseudonym, or a third party's name — is strictly prohibited. ph696 may close all duplicate accounts and confiscate any balances held therein. Bonuses claimed across duplicate accounts are considered fraudulently obtained and will be voided.

4.3 Account Credentials and Security

You are solely responsible for maintaining the confidentiality of your ph696 Account username and password. You must not share your login credentials with any other person. Any activity conducted through your Account — whether authorised by you or not — is your responsibility. ph696 staff will never ask for your password via any communication channel.

4.4 Know Your Customer (KYC)

ph696 may require you to complete identity verification (KYC) at any time, including before processing withdrawals. You agree to provide such documentation as ph696 may reasonably request, which may include a government-issued ID (UMID, SSS ID, Passport, Driver's License), proof of address, and source of funds documentation. Failure to complete KYC within a reasonable timeframe may result in Account suspension and delayed withdrawals.

5.1 Deposits

ph696 accepts deposits in Philippine Peso (₱) through the payment methods listed on the Platform, including GCash, PayMaya, BPI, BDO, Metrobank, UnionBank, 7-Eleven, and Cebuana. Minimum and maximum deposit amounts are specified on the cashier page and are subject to change without prior notice.

All deposits must originate from payment accounts registered in your own name. ph696 does not accept deposits from third-party accounts. Deposits made from third-party accounts may be reversed and the associated account may be suspended pending investigation.

5.2 Withdrawals

Withdrawal requests may only be made to the same payment method used for deposit, where technically feasible. Withdrawals are subject to the following conditions:

• Your Account must have completed KYC verification before any withdrawal is processed.
• Any active wagering requirements attached to Bonus Funds must be satisfied before the corresponding balance component may be withdrawn.
• Minimum withdrawal amounts are specified on the cashier page.
• ph696 targets GCash withdrawal processing within fifteen (15) minutes for verified accounts. Actual processing times may vary depending on third-party payment provider performance and volume.
• ph696 reserves the right to request additional documentation before processing large withdrawals, in compliance with anti-money laundering obligations.

5.3 Currency

All transactions on ph696 are conducted in Philippine Peso (PHP / ₱). ph696 does not accept foreign currency deposits and is not responsible for any currency conversion costs incurred by Members using foreign-currency payment instruments.

ph696 offers various promotional bonuses to Members, including welcome bonuses, reload bonuses, cashback offers, and VIP programme benefits. All bonuses are subject to the following general terms, in addition to any specific terms published alongside each individual promotion:

• Bonuses are for entertainment purposes and do not constitute a guaranteed financial benefit.
• Each promotion is available once per Member, per household, per device, and per IP address, unless explicitly stated otherwise.
• Wagering requirements must be met in full before Bonus Funds or bonus-derived winnings may be withdrawn. Wagering requirements are specified in each promotion's terms.
• ph696 reserves the right to modify, suspend, or discontinue any promotion at any time without prior notice.
• Bonuses may not be transferred between Accounts or converted to cash except as explicitly permitted by the specific bonus terms.
• In the event of fraudulent or abusive bonus-claiming behaviour, ph696 reserves the right to void the bonus, cancel associated winnings, and suspend the Account.
• ph696 reserves the right to determine, at its sole discretion, which games and bet types contribute toward satisfying wagering requirements. Live casino bets, slots bets, and sports bets may carry different contribution weightings.

By accepting any bonus, you agree to the specific bonus terms and these general bonus conditions. If you do not wish to accept a bonus, please contact ph696 support before making a qualifying deposit to opt out.

7.1 General Betting Rules

All wagers placed on ph696 — whether on casino games, live dealer tables, sports events, or other gaming products — are subject to the specific rules applicable to each product type, as displayed within the relevant game or section of the Platform. In the event of any conflict between product-specific rules and these Terms, the product-specific rules shall prevail.

7.2 Game Integrity

ph696 uses certified Random Number Generator (RNG) technology for all non-live casino games. RNG outputs are independently verified. Live dealer game outcomes are determined by genuine physical processes conducted by professional studio staff under certified operating procedures. ph696 does not and cannot manipulate game outcomes after bets have been placed.

7.3 Technical Errors

In the event of a technical error, software malfunction, or connectivity issue that interrupts a game, ph696 will use its best efforts to resolve the situation fairly. ph696 reserves the right to void bets that were placed or settled due to a technical error. Where a game outcome cannot be determined due to a technical failure, the relevant wager will be refunded in full. ph696's decision in respect of any technical error is final.

7.4 Bet Limits

Minimum and maximum bet limits apply to all games and betting markets on ph696. These limits are displayed within each game or market. ph696 reserves the right to adjust bet limits at any time, including imposing individual account-level limits where circumstances warrant.

The following conduct is strictly prohibited on the ph696 Platform. Engaging in any of these activities may result in immediate Account suspension, voiding of all balances and pending withdrawals, and referral to relevant law enforcement or regulatory authorities:

• Registering or operating more than one Account on ph696.
• Providing false, inaccurate, or misleading information during registration or KYC verification.
• Using the Platform if you are under 21 years of age.
• Engaging in any form of collusion, match-fixing, or coordinated play designed to manipulate game outcomes or exploit the Platform.
• Using automated software, bots, scripts, or any form of artificial intelligence to play games or place bets without human interaction.
• Exploiting software bugs, glitches, or vulnerabilities. Any such vulnerabilities discovered must be reported to ph696 support immediately rather than exploited.
• Money laundering or using ph696 for any purpose associated with financial crime, including structuring deposits to avoid reporting thresholds.
• Depositing funds originating from illegal or fraudulent activity.
• Engaging in charge-backs or reversals on legitimate transactions through your payment provider.
• Threatening, harassing, or abusing ph696 staff or other Members through any communication channel.
• Accessing or attempting to access the Accounts of other Members.

All content on the ph696 Platform — including but not limited to the ph696 brand name, logos, trademarks, website design, graphics, software code, game interfaces, text content, and audio-visual elements — is the proprietary intellectual property of ph696 or its licensed content providers and is protected by applicable Philippine and international intellectual property laws.

ph696 grants you a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform for personal, non-commercial gaming purposes only. This licence does not permit you to:

• Copy, reproduce, distribute, or publicly display any Platform content without prior written consent from ph696.
• Reverse-engineer, decompile, or disassemble any Platform software.
• Use ph696 trademarks or brand elements in any manner that implies endorsement or affiliation without explicit written permission.
• Create derivative works based on Platform content.

Any feedback, suggestions, or ideas submitted to ph696 regarding the Platform may be used by ph696 without compensation or acknowledgment to you.

ph696 collects, processes, and stores personal data in accordance with the ph696 Privacy Policy and the requirements of the Philippines Data Privacy Act of 2012 (Republic Act No. 10173). By accepting these Terms and Conditions, you also consent to the processing of your personal data as described in the Privacy Policy.

ph696 will not sell your personal data to third parties. Personal data may be shared with payment processors, identity verification service providers, game content providers, and regulatory authorities (including PAGCOR) only to the extent necessary to operate the Platform and meet legal obligations.

You have the right to access, correct, and request deletion of your personal data, subject to applicable retention obligations under Philippine law. Please refer to the Privacy Policy for full details on your data rights and how to exercise them.

ph696 is committed to promoting responsible gaming and takes this obligation seriously as both a legal requirement and an ethical commitment to our Members. Gaming should always be an enjoyable leisure activity, not a source of financial hardship or distress.

11.1 Self-Exclusion and Limits

ph696 provides the following responsible gaming tools, all accessible directly from your Account settings without requiring a support ticket:

• Deposit limits: Set daily, weekly, or monthly limits on how much you can deposit into your ph696 Account.
• Loss limits: Define the maximum amount you are prepared to lose within a specified period.
• Session time limits: Set a maximum continuous play duration, after which ph696 will display a reminder.
• Cool-off periods: Take a temporary break from gaming for a period of your choosing (24 hours to 90 days), during which your Account will be inaccessible for wagering.
• Self-exclusion: Permanently or indefinitely exclude yourself from ph696. Once activated, self-exclusion cannot be reversed during the exclusion period, even upon request.

11.2 Age Restriction

Consistent with Article 3 above and PAGCOR regulations, ph696 enforces a strict 21+ age requirement. ph696 shall take all reasonable steps to prevent underage gambling, including verification checks and reporting obligations under applicable law.

To the maximum extent permitted by applicable Philippine law, ph696 shall not be liable for:

• Any loss of profits, revenue, data, or business opportunities arising from your use of the Platform.
• Any indirect, incidental, consequential, special, or punitive damages, even if ph696 has been advised of the possibility of such damages.
• Service interruptions, outages, or Platform unavailability arising from Force Majeure events, third-party provider failures, or scheduled maintenance.
• Losses arising from your failure to maintain the security of your Account credentials.
• Any decisions you make in relation to your gaming activity on ph696, including the outcome of any wager.

Nothing in these Terms shall limit ph696's liability for: (a) death or personal injury caused by ph696's gross negligence; (b) fraud or fraudulent misrepresentation by ph696; or (c) any liability that cannot be excluded or limited under Philippine law.

The ph696 Platform is provided on an "as is" and "as available" basis. ph696 makes no warranty — express or implied — that the Platform will be uninterrupted, error-free, or free from viruses or other harmful components.

13.1 Termination by You

You may close your ph696 Account at any time by contacting the ph696 support team. Account closure requests will be processed subject to the settlement of any outstanding wagers and the withdrawal of any real money balance. Bonus Funds remaining in your Account at the time of closure will be forfeited.

13.2 Suspension or Termination by ph696

ph696 reserves the right to suspend, restrict, or permanently close any Member Account at its sole discretion and without prior notice in circumstances including but not limited to:

• Breach of any provision of these Terms and Conditions.
• Suspected fraud, money laundering, or other illegal activity.
• Failure to complete KYC verification within a reasonable timeframe.
• Account inactivity for a period exceeding twenty-four (24) consecutive months.
• Where required by applicable law, PAGCOR directive, or court order.

Upon Account termination for breach, ph696 may withhold any balance pending investigation. Where termination is not related to Member misconduct, any verified real money balance will be returned to the Member via their registered payment method within a reasonable timeframe.

These Terms and Conditions shall be governed by and construed in accordance with the laws of the Republic of the Philippines, without regard to its conflict of law principles.

Any dispute, claim, or controversy arising out of or in connection with these Terms, the Platform, or any aspect of the Member relationship with ph696 shall be subject to the following resolution process:

1. Informal Resolution: You must first contact ph696 support in writing and allow ph696 thirty (30) calendar days to investigate and respond to your complaint.
2. Escalation: If the dispute is not resolved informally, either party may escalate the matter to PAGCOR's dispute resolution procedures, where applicable.
3. Jurisdiction: To the extent that court proceedings are necessary, both parties submit to the exclusive jurisdiction of the competent courts of the Philippines.

ph696's decisions on matters of game outcomes, technical errors, and bonus eligibility — made in good faith and supported by ph696's server-side records — shall be considered final and binding unless overturned by a competent regulatory authority or court.

ph696 reserves the right to amend, update, or replace any part of these Terms and Conditions at any time. Where changes are material, ph696 will use reasonable efforts to notify Members through the Platform, by email (where a valid address is on file), or via SMS to your registered mobile number, at least seven (7) calendar days before the changes take effect.

Where changes are required by law, regulatory directive, or to address an immediate security concern, ph696 may implement them without prior notice. The effective date of the current version of these Terms is stated at the top of this document.

Your continued use of the ph696 Platform after the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not agree with any amended Terms, you must close your Account before the effective date of the changes.

If you have any questions about these Terms and Conditions, wish to exercise a right under applicable law, or need to raise a complaint, please contact the ph696 support team through the following channels:

• Live Chat: Available 24/7 directly from any page on the ph696 Platform. The fastest response channel for urgent matters.
• Email: [email protected] — for formal written enquiries and documentation submissions. Please include your registered username and Account mobile number in all correspondence.

For responsible gaming emergencies or to activate immediate self-exclusion, please contact live chat for the fastest response. The ph696 team is available around the clock and will action self-exclusion requests immediately upon identity confirmation. You may also visit the Responsible Gaming page for immediate guidance.